YYC MechanicalCall

Privacy Policy

Last updated: March 12, 2026

1. Information We Collect

When you use our website or services, we may collect the following information:

  • Contact information — name, email address, phone number, and business name that you provide through our contact form, service agreement, or credit application.
  • Payment information — credit or debit card details provided during our service agreement process. Card information is processed and stored securely by Stripe and is never stored on our servers.
  • Service information — details about your equipment, service history, and location to provide and improve our services.
  • Website usage data — pages visited, time spent, and general browsing behaviour collected through standard web analytics.

2. How We Use Your Information

  • To provide, maintain, and improve our HVAC and refrigeration services
  • To respond to your enquiries and service requests
  • To process payments and manage your account
  • To send service reminders and maintenance notifications
  • To comply with legal obligations

3. Third-Party Services

We use the following third-party services:

  • Stripe — for secure payment processing. Stripe handles all card data under their own privacy policy.
  • Formspree — for processing form submissions (contact form, service agreements). Data is transmitted securely and handled under Formspree's privacy policy.

4. Data Security

We take reasonable measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. Payment card information is handled entirely by Stripe and never touches our servers.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below.

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

If you have questions about this privacy policy or your personal information, contact us at: